One fluid warmer was returned for evaluation.Visual inspection of the device found it to have a broken pole clamp, an outdated front cover, pcb, and power switch as well as a cracked tank cover.A dhr review was performed subsequent to the manufacturing of the device and prior to its release; no problems were identified during this dhr review.Device underwent functional testing by plugging in line cord into outlet, confirming the reported customer complaint.The power switch was disconnected from the pcb, and the problem source has been determined to be unknown.
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