The device, used in treatment, was not returned for evaluation.Therefore, product analysis could not be performed at this time.So the reported event could not be confirmed.A medical investigation was conducted and confirms based on the limited information the root cause of the peg going through the plate cannot be concluded and cannot rule out not using the drill guide as reported.A review of the complaint history for the listed part revealed no prior complaints for the listed failure mode.The lot is unknown for this part.A review of risk management files and instructions for use found that the reported failure was documented appropriately.Possible causes could include but not limited to surgical technique used, size of device or user/procedural variance.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.Based on this investigation, the need for corrective action is not indicated.Without the actual product involved and/or device information, our investigation cannot proceed.If the device or new information is received in the future, this complaint can be re-opened.No further actions are being taken at this time.We consider this investigation closed.
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