It was reported that the pico 7 15cm x 15cm had all lights on as if the treatment cycle was completed, batteries were removed and paced back in, however the lights remained on.The procedure was successfully completed without delay using a back-up device.No patient injury or other complications were reported.
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H3, h6: the device, used in treatment, has not been returned for evaluation.However, photographic evidence has been provided.A visual inspection of the photograph reported that all indicator lights were solidly illuminated, establishing a relationship between the device and the reported event.Root cause identified as a non recoverable error due to a defective pump.A review of the manufacturing records found that there was no evidence that the product didn¿t meet specifications at the time of manufacture.A complaint history review found further instances of the reported event.This investigation is now complete with no further action deemed necessary, smith + nephew will continue to monitor for any adverse trends relating to this product range.
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