Investigation results: (updated) pictures of the device were provided by customer.The device was not available for investigation.According to the market feedback and market surveillance, statistical analysis, this is no systematic failure.Based on the current information and without a product for investigation, a root cause can not be determined.If the instrument is connected to the trial implant in a proper way (thread correctly locked to counterpart), such an abrasion should not occur.Therefore, a correct connection is important to prevent an abrasion.Furthermore, it is possible that a slightly damaged thread on the instrument led to the failure pattern.Based on the information available as well as the result of the investigation, we exclude an error caused by manufacturing or caused by material.
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