Model Number GZ-120PA |
Device Problems
Overheating of Device (1437); Temperature Problem (3022)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/22/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The nurse reported that the telemetry transmitter is getting hot and depleting batteries quickly compared to other transmitters and feels "hot" to the touch.Nihon kohden technical support suggested that this may happen if the display settings are set too bright and the screen time out is set too long or the batteries are inserted incorrectly in the unit.The customer reported that the settings are the same as the others.They found it to be hot when they went to change the batteries.Also, signal loss would show on the central nurse's station (cns) when the it became hot.The nurse stated that they have not had issues after the reported event.No patient harm reported.Concomitant medical device: the following devices were being used in conjunction with the telemetry transmitter, but no serial number information was provided.Central nurse's station model: cns-6801a.Sn: ni.
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Event Description
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The nurse reported that the telemetry transmitter is getting hot and depleting batteries quickly compared to other transmitters and feels "hot" to the touch.They found it to be hot when they went to change the batteries.Also, signal loss would show on the central nurse's station (cns) when the it became hot.No patient harm reported.
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Manufacturer Narrative
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Details of complaint: the nurse reported that the transmitter was getting hot and depleting batteries quickly compared to other transmitters and felt "hot" to the touch.Technical support (ts) suggested that this may happen if the display settings are set too bright and the screen time out is set for too long or the batteries are inserted incorrectly in the unit.The customer reported that the settings are the same as the others.They found it to be hot when they went to change the batteries.Also, signal loss would show at the central nurse's station (cns) when the unit became hot.No harm or injury was reported.Investigation summary: ts advised the customer to double-check that the batteries were inserted properly and compare the screen brightness and screen time out settings with other gzs.In a follow-up with the customer, they indicated that the issue had not recurred since the original event.A review of the history of the serial number identified no similar events.Based on the available information, a definitive root cause could not be identified.A possible cause of the issue could be battery failure, a short in the battery, or the use of a battery stored in an inappropriate temperature.Improper battery insertion is also a potential cause of the issue.
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Event Description
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The nurse reported that the telemetry transmitter is getting hot and depleting batteries quickly compared to other transmitters and feels "hot" to the touch.They found it to be hot when they went to change the batteries.Also, signal loss would show on the central nurse's station (cns) when the it became hot.No patient harm reported.
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Search Alerts/Recalls
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