Model Number OER-PRO |
Device Problem
Defective Component (2292)
|
Patient Problem
No Patient Involvement (2645)
|
Event Date 08/07/2020 |
Event Type
malfunction
|
Manufacturer Narrative
|
The olympus field service engineer (fse) evaluated the device at the user facility, it was determined that the user did not experience an e51 message.The user stated prior to the fse visit, she spoke with the olympus technical assistance center about the issue and referenced the previous repair with e51 issue.The user clarified that the issue they been having was that one of the grey connectors had become ¿unscrewed¿ from the rest of the device connectors.The fse replaced the grey connectors and once completed, the device was tested and passed the required testing and specifications.Root cause of the reported failure is unknown.Likely root cause could be due to maintenance issue and or handling issue of the device.
|
|
Event Description
|
It was reported that during reprocessing, an e51 leaking detected with no fluid found message occurred on the oer-pro device.The user conveyed that the device was not in use until the site visit inspection of the unit.There was no patient involvement on this report.No user harm or injury was reported.
|
|
Manufacturer Narrative
|
The investigation has been completed.A device history record (dhr) review was performed and found no non-conformances that would cause the reported malfunction.All records indicate that the device was manufactured in accordance with all applicable procedures.The instructions for use (ifu) states: ¿check the following for each connector.The connector should be fixed firmly.The o-rings should be free of abnormalities such as cracks, tears, or dents.¿ the root cause could not be conclusively determined.Probable causes that could have led to the reported event include that the connector unit was broken for the connector was loosen or broken.The breakage of the connector may have been due to stress, which was added to the connector by the user handling, and the accumulated stress toward loose direction.
|
|
Search Alerts/Recalls
|