One smiths medical medfusion pump was returned for analysis with crack on the lower left front corner and right plunger case.Event log history was performed and indicated that no error was found relating to the customer's reported problem.During analysis, all the readings of position were found to be within the required specifications, accuracy tests, syringe delivery tests were performed which passed.Pump was operating as intended.Based on the evidence, the complaint was not confirmed, and no fault was found.
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