Investigation results: the device was provided for investigation in a decontaminated condition.The ratchet of the retractor is broken, two fragments were provided by customer.Investigation was carried out visually and microscopically.The analysis of the fracture pattern illustrated a forced fracture due to an overload situation.No pores, inclusions or foreign bodies could be found on the point of fracture.The device quality and manufacturing history records (dhr) will be checked for the lot number by the production plant.The review is still pending.If the review shows any conspicuities, the report will be updated and actions will be initiated.There are no similar complaints against the same lot number with this error pattern.The root cause of the mentioned malfunction is most probably usage related.Based on the investigations and results of the 8d report no capa is necessary.
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