Catalog Number 04491785190 |
Device Problem
High Test Results (2457)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 07/11/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Quality control results were all within specifications.The investigation is ongoing.This event occurred in (b)(6).
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Event Description
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The initial reporter received questionable elecsys ferritin results for two patient samples from cobas e411 rack analyzer serial number: (b)(4).Patient 1 initial result was 7.43 ng/ml.On (b)(6) 2020, the repeat result on a siemens system was 3.1 ng/ml.Patient 2 initial result on (b)(6) 2020 was 43.73 ng/ml.On (b)(6) 2020, the repeat result on a siemens system was 13.8 ng/ml.The questionable results were reported outside of the laboratory.
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Manufacturer Narrative
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As no sample material could be provided, the investigation did not identify a product problem.The cause of the event could not be determined.Based on the customer¿s calibration and qc data, a general reagent issue can most likely be excluded.
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Search Alerts/Recalls
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