Model Number MCP00706291#ROTAFLOW CHINESE ZH-PLUG |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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A follow up medwatch will be submitted when additional information becomes available.
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Event Description
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It was reported from a customer from (b)(6) ,that on the rotaflow console, the error ¿reference¿ occurred after booting the device.The machine cannot operate normally, which is suspected by a failure of the flow measurement board.Complaint id: (b)(4).
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Event Description
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Complaint id: (b)(4).
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Manufacturer Narrative
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The reported error ¿referenc¿ occurred after booting the device.According to the service order 43456839 dated on 2020-09-19 error "reference" occurred after booting.After replacing the 70101.1681 rfc flow measure board the alarm disapeared and the machine worked normally.The reported failure "error referenc" was already investigated by our lce in complaint 705007074.Most probable root causes could be determined:
the condensator c109 has a partial break-through which overloads the voltage converter which lead to the reported error.The reported failure "error refferenc " occurred during after booting the device and could be confirmed.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet
cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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Search Alerts/Recalls
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