The device will not be returned for evaluation; therefore, a failure analysis is not available, and we are not able to determine the relationship between this device and the cause for this event. as part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product. if additional information or the sample is received, the investigation will be reopened and responded to accordingly.
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During a visit to the facility, the sales representative observed an iris placement.The feeding tube was placed by nurse (b)(6).Upon confirmation via a kub, the nurse was unable to remove the stylet.Even after the removal of the feeding tube the stylet still could not be removed.There was no patient injury.
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A device history record review could not be performed because a serial number was not received with the complaint.The lot number provided is used to track the manufacturing date and expiration date only.The device history record is established based on a serial number that is on the device.Without the serial number, the device history record could not be reviewed.However, as part of our manufacturing process, all device history records are reviewed and approved by quality, prior to the release of product.A physical sample was not received for the investigation due to it being used with a covid patient, but a photo was provided for a visual analysis.The photo was analyzed, and the tube was observed to be bent.Because a sample was not returned, we were unable to perform a follow up investigation to include functional and visual evaluations to determine the root cause.The production line was reviewed, and all stylets were found to be well packed in bags.The assembly process was reviewed and found that the tube is placed straight on the fixture and there is no risk of the tube or stylet becoming deformed during the stylet assembly process.The tube packaging process was also reviewed, the tube is coiled and placed in a plastic tray, there is no risk of the tube or stylet becoming deformed during the packaging process.The review did not find any abnormal processes during the manufacturing process that could have contributed to the reported condition.A corrective action is not applicable at this time.Functional testing and visual inspections are being performed according to our current quality standards and inspection procedures.This complaint will be used for tracking and trending purposes to determine the need for corrective actions.
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