Model Number M00538351 |
Device Problem
Tear, Rip or Hole in Device Packaging (2385)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 08/28/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Patient's exact age is unknown; however it was reported that the patient was over the age of 18.(b)(4).The device has not been received for analysis.Upon receipt and completion of the failure analysis of the complaint device, if there is any further relevant information from that review, a supplemental mdr will be filed.
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Event Description
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It was reported to boston scientific corporation that a rescue retrieval forceps was to be used in a procedure on (b)(6) 2020.According to the complainant, during preparation, scratches were found on the side of the white product packaging and was torn out.No patient complications were reported as a result of this event.
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Manufacturer Narrative
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Block a2: patient's exact age is unknown; however it was reported that the patient was over the age of 18.Block h6: device code 2385 captures the reportable event of torn packaging.Block h10: visual analysis found all the seals external of the box were not broken and the unit was sealed.An indented scrape was found on one side but did not fully puncture the box.The product inside the box was confirned to be not damaged (torn) and the packaging was sealed.A review of the device history record (dhr) confirmed that the device met all material, assembly, and product specifications at the time of release to distribution.Based on all available information, it is unlikely that the reported event is due to a manufacturing issue.It is possible that the box was scraped as it was shipped and transported from the manufacture site to the customer.Therefore, the most likely root cause is caused traced to transport/storage, which indicates that problem may be traced to transport or storage of the device.
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Event Description
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It was reported to boston scientific corporation that a rescue retrieval forceps was to be used in a procedure on (b)(6) 2020.According to the complainant, during preparation, scratches were found on the side of the white product packaging and was torn out.No patient complications were reported as a result of this event.
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Search Alerts/Recalls
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