The device was previously sent in for evaluation, therefore a service history review will replace device history record review.On june 09, 2020, the unit was inspected and tested by olympus estimation team.No functional problem was found, only minor scratches on the housing were notes.Damage to the transducer receptacle (the connector socket on the front panel) is often incurred as a result of user error, often the user does not realize all connections are push/pull and instead the plug is twisted upon connection or removal.This action results in damage to the pins internal to the socket and may crack or damage the housing.On page 14 of the device ifu, the transducer receptacle is addressed, "connect the transducer to the generator by pressing the plug straight in.Caution do not twist or turn the plug." on page 20, " connect the transducer to the generator by aligning the key way of the transducer connector with the key way slot on the transducer receptacle on the front panel.Push straight in.Caution do not twist or turn the plug.".
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