Catalog Number 8065990739 |
Device Problem
Device Displays Incorrect Message (2591)
|
Patient Problem
Insufficient Information (4580)
|
Event Type
malfunction
|
Manufacturer Narrative
|
Investigation, including root cause analysis, is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.No udi required due to this device being out of production prior to the september 24, 2014 udi regulation date.The manufacturer internal reference number is: (b)(4).
|
|
Event Description
|
A facility representative reported a secondary energy too low error occurred.Additional information has been requested.
|
|
Manufacturer Narrative
|
A review of the device history record traceable to the reported serial number indicates that the product was processed and released according to the product¿s acceptance criteria.During on site visit, the field service engineer (fse) performed multiple gas changes and fired the laser to re-passivate.Completed system verification to specification as per sir (service installation record).The center was closed for a longer period of time due to covid so gas changes have not been performed.Due to the prolonged closure of the center, the gas inside the laserhead has lost its properties.The root cause could be determined as user handling.Gas changes are necessary for the correct functioning of the laser head based on the energy settings.The manufacturer internal reference number is: (b)(4).
|
|
Search Alerts/Recalls
|