Investigation results: visual investigation: cartridge #1: no deviation found.Cartridge #2: proximal latched broken off, fragment not available.Sliding sheet deformed, pressed together, most likely by closing jaws during application.Cartridge #3: distal end of sliding sheet kinked, probably due to pressure applied on the tissue during application.Therefore, the clip and the sliding sheet have been blocked and hence the sliding sheet kinked.Cartridge #4: the latches of the slider sheet are kinked, probably due to pressure applied on the tissue during application.Therefore, the clip and the sliding sheet have been blocked and hence the sliding sheet kinked.Packaging: opened, no trouble found.Batch history review: the device quality and manufacturing history records have been checked for the available lot number and were found to be according to our specifications valid at the time of production.Review of the complaint history revealed that there is one similar complaints against the same lot number(s).The review of risk assessment revealed that the overall risk level (severity 3(5) probability of occurrence 2(5)) according to din en iso 14971 is still acceptable.Conclusion and measures / preventive measures: based upon the investigation results a clear root cause conclusion cannot be drawn.There is no indication for a material-, manufacturing- or design-related failure.Based upon the investigations results there is capa is not necessary.
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