Additional information provided in d.10., h.3., h.6., and h.10.The company service representative examined the system and was not able to replicate the reported event.Unrelated to the reported event, the footswitch charger printed circuit board (pcb) and cable were replaced to address the system message (sm) [pairing failed (pairing handshake over wireless failed)] displaying after boot-up.The system was then tested and met all product specifications.The system manufacturing device history record (dhr) was reviewed.Based on qa assessment, the product met specifications at the time of release.The system was found to meet specifications in relation to the reported event; therefore, the root cause of the reported event cannot be determined conclusively.The manufacturer internal reference number is: (b)(4).
|