No samples, photos or lot number were provided by the customer.Therefore, the device history record could not be reviewed.Discussions were held with engineering, quality and production concerning the assignable cause for the complaint "liner doesn't fit properly into outer canister, liner deflates on itself".With the additional information of "the end user indicates using a flex liner inside a crd canister", the team concluded that the wrong liner was placed in the canister.Based on the information provided, the assignable cause is error on the part of the end user.No corrective action is planned.End user used a flex liner in crd canister.The customer will be provided the correct liner number.
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