Initial reporter is synthes sales representative.The depth gauge for 2.0mm and 2.4mm screws (part #: 319.006, lot #: h663676) was returned and received at us cq.Upon visual inspection, it was observed that the needle component was broken and was not returned.The device was also missing the protection sleeve component.No other issues were identified with the returned device.The complaint was confirmed as the needle component was broken and the device was missing the protection sleeve.There is no indication that a design or manufacturing issue has caused the issue and hence the root cause cannot be determined.However, it is possible the device encountered unintended forces during use and the missing component of the device might be misplaced when taken apart for sterilization.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot: part #: 319.006, synthes lot #: h663676, supplier lot #: h663676, release to warehouse date: 06-mar-2019, supplier: (b)(4).Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that during a routine incoming inspection of a loaner set, on an unknown date, the depth gauge for 2mm and 2.4mm screws was found to have a missing piece.There were no patient and surgical involvement.This report is for one (1) depth gauge for 2.0mm and 2.4mm screws.This is report 1 of 1 for (b)(4).
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