Without a product return, no product evaluation is able to be conducted.The lot number is unknown; therefore the device history records are unable to be reviewed.Current information is insufficient to permit a valid conclusion about the cause of this event.If additional information is obtained that adds value to the relevant content of this report and/or a conclusion can be drawn, a follow-up report will be sent.
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Added information to h6: component codes, type of investigation, investigation findings, investigation conclusions this follow-up report is being submitted to relay additional information.The complaint is unrefuted for the unreturned closure top torq lmtg vitality (pn: 07.02010.001) for the closure top backed out post-operation.The products were not returned, and no photos were provided.Medical records were not provided for review.Potential cause root cause can't be established, since the products were not returned.Dhr review and related actions lot numbers were not provided, therefore dhr review can't be reviewed.A follow-up report will be submitted if new information is received that changes the information provided in this report.Reference report 3012447612-2020-00614-1.
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