Model Number 286750031 |
Device Problems
Device-Device Incompatibility (2919); Scratched Material (3020)
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Patient Problems
No Patient Involvement (2645); No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Without a lot number the device history records review could not be completed.Product was not returned.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.The instrument(s) was not returned and instead the investigation will be done based on the supplied image (the image(s) was reviewed and the complaint condition could be confirmed as the image provided shows some deformation of the devices, however, unable to disassemble the devices could not be determined from the photos.As the instrument(s) was not returned an as received condition, dimensional inspection, material or drawing reviews are not applicable.A definitive assignable root cause could not be determined based on the provided information.During the investigation no product design issues or discrepancies were observed (based on the images) that may have contributed to the complaint condition.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event Description
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Device report from synthes reports an event in (b)(6) as follows: it was reported that on an unknown date, during inspection, the disassembly of the viper prime screwdriver was difficult to disassemble.Post-disassembly, it was discovered that there was abrasion on the sleeve and shaft.No patient or procedure involvement reported.This report is for one (1) viper prime inserter shaft.This is report 1 of 2 for (b)(4).
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Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.A review of the receiving inspection (ri) for viper prime inserter shaft was conducted identifying that lot number mf4290606 was released in a single batch.-batch1: lot qty of (b)(4) units were released on may 2, 2018 with no discrepancies.As a result, the ri identified no issues during the manufacturing and release of this device that could have contributed to the problem reported by the customer.The ri identified no issues during the manufacturing and release of this device that could have contributed to the problem reported by the customer.Visual inspection: the viper prime inserter shaft (p/n: 286750031, lot #: mf4290606) was returned and received at us cq.Upon visual inspection, deformation on the walls of the coupler was observed.There were scratches and nicks all over the device but have no impact on the device functionality.No other issues were identified with the returned device.Functional test: functional testing was performed at us customer quality (cq).The viper prime insert drive tube (p/n: 286750034) was able to assembled to the inserter shaft with no issues but there was resistance observed during disassembly.The deformation on the coupler would have contribute to a device interaction issue.The viper prime insert drive tube was investigated.Can the complaint be replicated with the returned device? yes.Dimensional inspection: no dimensional inspection can be performed due to post-manufacturing damage.Furthermore, the complaint relevant dimensions cannot be checked for dimensional accuracy, because of the design of the device.Document/specification review based on the date of manufacture, the current and manufactured revision of drawings were reviewed -viper prime shaft assembly -viper prime inserter coupler complaint confirmed? yes, the device received was deformed.Hence confirming the allegation.Investigation conclusion the complaint condition was confirmed for the viper prime inserter shaft (p/n: 286750031, lot #: mf4290606).There is no indication that a design or manufacturing issue has caused the complaint condition.The potential cause could be due to unintended forces applied to the device.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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