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Model Number AS480 |
Device Problem
Misconnection (1399)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/22/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Root cause: potential alteration of staining in this case was due to improper operation of the syringe (pn: 992641) and stopcock (pn: 992640).The problem was solved by field service engineer with repair of the parts.Following the repair, the instrument was fully operational within specifications, without errors and available for the user.Failure mode description: following a syringe (pn: 992641) and stopcock (pn: 992640) malfunction or if the part stops working; the resulting failure modes could occur.Drip diluting reagents on slide, or probe leak altering aspiration/dispense.These failure modes have the potential to alter staining.
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Event Description
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Customer complaint record reported the event as follows, " instrument unable to dispense."no direct, indirect patient harm, or user harm have been reported.
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Search Alerts/Recalls
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