Gbo complaint no: (b)(4).We do not have further inventory for this material/batch.We received samples from the same material/lot from the customer for evaluation.A device evaluation is anticipated, but has not yet begun.Upon completion of investigation, a supplemental report will be filed.
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Gbo complaints (b)(4): received 1rk 456087p/b20083gw for evaluation.Received customer picture.We have no further complaints of the material/batch.We have no further inventory of the material/batch.A check of quality, production, and maintenance records revealed no deviations in relation the reported event.Customer samples were tested, according to gbo standard testing procedures, with regards to correct assembly, level mark, filling level, draw volume and additive content according to iso 6710 'single use containers for venous blood specimen collection' and clsi gp39-a6 regulations for 'evacuated tubes and additives for blood specimen collection'.Tubes were verified to be correctly assembled and had the correct fill guide line position.Greiner fill mark provides a visual control opportunity for the phlebotomist and for the lab personnel to check for proper volume collection of specimen.Both standards specify the draw volume to be within +/- 10% range of the nominal fill volume.No visual deviation in fill volume, sporadic low or high fill, could be observed in the tested samples.All tubes tested filled within the +/-10% tolerance range.Additive content was found to be within specification in all tested samples.No deviations could be observed in the samples.Complaint could not be duplicated.
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