The customer states that both patients have the same last name and confirms that blood was drawn and collected from the intended, correct patient.Customer states that he deleted the sample with the incorrect acc# under patient history and invalidated the sample.He created a new order/acc# under intended correct patient which has been edited in the blood gas instrument under recall patient results.The customer states the issue was due to user error, the issue has been resolved and the instrument is operational and wants to close the investigation.
|