The reported device, intended for use in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident.A visual inspection was performed on the exterior of product and the insulation on the cord is torn and exposed wiring is visible.Functional inspection was performed and showed the footswitch will not activate motor in console.The complaint was confirmed and the root cause has been determined to be a damaged cord and internal wiring.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.Smith and nephew will continue to monitor for any adverse trends relating to this product.
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