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Model Number A800-008 |
Device Problem
Sparking (2595)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/24/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Coopersurgical , inc.Is currently investigating the reported conditon.
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Event Description
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Ref : e-complaint-(b)(4).Report submitted by (b)(6)- incident report stated: from - (b)(6): "we send a coda unit to customer.And he reports that when he connected he power cable the connection moved inside the unit, he powered on the unit and works, but then he disconnect to move the unit to another place in lab and when he tried to disconnect he said that he saw a sparks and the light in the lab got turned off (because electrical protection).1216677-2020-00251 codaair 800 24v univrs ad a800-008 e-complaint-(b)(4).Follow-up initiated for additional information on impact of reported condition.10.02.2020- update of follow-up as follows: *was there any patient involvement? ·[?] no, the coda items are never in direct contact with the patient.They are air purifiers.*any injury or adverse event related to the reported condition? ·[?] no, the coda items are never in direct contact with the patient.They are air purifiers.*was there any additional medical attention need as result of reported condition? ·[?] no, the coda items are never in direct contact with the patient.They are air purifiers.*how was situation remedy? ·[?]the coda item was not connected so it is not active now.
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Manufacturer Narrative
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Investigation x-no sample returned *analysis and findings complaint (b)(4).Was the complaint confirmed? no distribution history: this complaint unit was manufactured at csi on 9/11/2019 under wo (b)(4) and shipped on 2/28/2020.Manufacturing record review: dhr 273699 was reviewed and no non-conformities, related to the complaint condition, were noted.Incoming inspection review: not applicable.Service history record: no additional service history records found for this unit.Historical complaint review: a review of the 2-year complaint history showed no similar reported complaint condition.Product receipt: the complaint unit was not returned.Visual evaluation: visual examination of the complaint unit was not possible as no unit was returned.Functional evaluation: a functional evaluation of the unit was not possible as no unit was returned.Root cause: a review of the component suggests the unit would have to have been notably damaged with significant force to have the receptacle recess inward.However, no definitive root cause for this issue could be reliably determined at this time.Correction and/or corrective action an attempt to confirm the unit will be returned has not culminated in a return.Should the unit be returned the complaint will be updated accordingly.No further corrective action is necessary.No further training required at this time.Preventative action activity coopersurgical will continue to monitor this complaint condition for trends.
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Event Description
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Ref : (b)(4).Report submitted by kathy miners- incident report stated- from - geraldo sanchez (lepsi) "we send a coda unit to customer.And he reports that when he connected he power cable the connection moved inside the unit, he powered on the unit and works, but then he disconnect to move the unit to another place in lab and when he tried to disconnect he said that he saw a sparks and the light in the lab got turned off(because electrical protection) 1216677-2020-00251 codaair 800 24v univrs ad a800-008 (b)(4).Follow-up initiated for additional information on impact of reported condition.10.02.2020- update of follow-up as follows: was there any patient involvement? no, the coda items are never in direct contact with the patient.They are air purifiers.Any injury or adverse event related to the reported condition? ·no, the coda items are never in direct contact with the patient.They are air purifiers.Was there any additional medical attention need as result of reported condition? · no, the coda items are never in direct contact with the patient.They are air purifiers.How was situation remedy? ·[?]the coda item was not connected so it is not active now.
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Search Alerts/Recalls
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