Medtronic conducted an investigation based upon all information received.The device was available for evaluation.Visual inspection noted the outer tube was dented, kinked, had distal tip damage, the light post body was damaged, and the laser welded seam was cracked.The evaluation found the illumination fibers were broken and the illumination was low.There were particulates under distal lens and cosmetic eyepiece damage.It was reported that the scope of the device was damaged.The reported issue was confirmed.The product analysis noted evidence that the device was not used as intended.The manufacturing records for each device are thoroughly reviewed prior to release to ensure that it meets all medtronic quality specifications.If information is provided in the future, a supplemental report will be issued.
|