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Catalog Number 2500-050 |
Device Problem
Overheating of Device (1437)
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Patient Problem
Burn(s) (1757)
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Event Date 12/22/2019 |
Event Type
Injury
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Manufacturer Narrative
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The device is not expected to be returned for evaluation and review.However, the complaint investigation is not complete at this time.A supplemental and final report will be filed following the completion of the complaint investigation.This issue will continue to be monitored through the complaint system to assure patient safety.
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Event Description
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The customer reported that the device, 2500-050, was being used during an mri brain scan and mri lumber spine on (b)(6) 2019.The device has been placed by the er.Approximately on (b)(6) 2020 the patient produced a picture showing 2-irregular round, white marks on their chest.The exact date that the patient first made claim of receiving "burns" from the device during the mri is unknown.Per the reporter, in or around 13feb2020, a letter was sent requesting pictures; however, there was no response from the patient and no photos were produced at that time.The degree of burn is unknown per the reporter.The preparation made for the adherence of device is also unknown per the reporter.The status of the patient is listed as "alive" with no lasting effects other than the 2-irregular round, white marks on the patient's chest, left side greater than the right.This report is being raised on the basis of injury due to unknown degree of burn.
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Manufacturer Narrative
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The device will not be returned for evaluation and no photographic evidence was provided therefore root cause cannot be identified.A dhr review could not be conducted as a lot number was not provided.A lot history review could not be conducted as a lot number was not provided.A two-year review of complaint history revealed there has been a total of 15 complaints, regarding 17 devices, for this device family and failure mode.During this same time frame (b)(4) have been manufactured and shipped worldwide.Should all the complaint devices have been found confirmed for this reported failure, the rate of failure would be (b)(4).Per the instructions for use, the user is advised to select and prepare electrode sites according to your health care facility's protocol for ecg monitoring.And that the electrode site should be dry before electrode application.Fluids, including skin cleansing solutions, lotions or soapy water may cause skin irritation and loss of adhesion.Keep electrode site dry.Additionally, the user is advised that new skin sites should be used with each new electrode application to minimize trauma to the skin.This issue will continue to be monitored through the complaint system to assure patient safety.
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Search Alerts/Recalls
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