Model Number 71953-01 |
Device Problems
Failure to Power Up (1476); Unable to Obtain Readings (1516)
|
Patient Problems
Fainting (1847); Hypoglycemia (1912)
|
Event Date 11/23/2020 |
Event Type
Injury
|
Manufacturer Narrative
|
The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.All pertinent information available to abbott diabetes care has been submitted.
|
|
Event Description
|
A customer reported that the adc freestyle libre 2 reader would not power on upon button press or test strip insertion.The customer experienced unspecified symptoms of hypoglycemia, fainted, and received an unspecified emergency injection.No additional information was provided.There was no report of death or permanent injury associated with this event.
|
|
Event Description
|
A customer reported that the adc freestyle libre 2 reader would not power on upon button press or test strip insertion.The customer experienced unspecified symptoms of hypoglycemia, fainted, and received an unspecified emergency injection.No additional information was provided.There was no report of death or permanent injury associated with this event.
|
|
Manufacturer Narrative
|
No product has been returned.Extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Dhrs (device history record) for the libre 2 reader were reviewed and the dhrs showed the libre 2 reader passed all tests prior to release.If the product is returned, the case will be re-opened and a physical investigation will be performed.All pertinent information available to abbott diabetes care has been submitted.This serves as a correction report.Sections h-6 (evaluation codes) and h-10 (addtl mfg narrative ) have been updated as the investigation results were omitted from the previous (initial) report.
|
|
Manufacturer Narrative
|
The reported reader was returned and investigated.Visual inspection has been performed on the returned reader and no issues were observed.The reader powered on with button press.No malfunction or product deficiency was identified.All pertinent information available to abbott diabetes care has been submitted.Additional information section g1: (contact office first name, contact office last name, contact office phone number, and contact office email) have been updated.
|
|
Event Description
|
A customer reported that the adc freestyle libre 2 reader would not power on upon button press or test strip insertion.The customer experienced unspecified symptoms of hypoglycemia, fainted, and received an unspecified emergency injection.No additional information was provided.There was no report of death or permanent injury associated with this event.
|
|
Search Alerts/Recalls
|