A review of the complaint details and images provided were evaluated to determine the cause of the complaint.The additional details that were provided indicated that the procedure was an iliac side branch in crossover technology.The details also provided indicated that "the iliac vessel was very kinked" and that the introducer sheath used in the case was also kinked.The physician stated that there was resistance during the removal of the balloon.Based on the information it is likely that the deflated balloon could not be withdrawn past the kink in the sheath.The sheath used was an 8fr introducer sheath as stated in the complaint details.The recommended introducer sheath for a 10mm x 59mm product is a 7fr introducer sheath as stated on the product label.In this regard, under normal conditions a 10mm x 59mm v12 would easily pass through the larger 8fr introducer sheath.Images of the device were provided and reviewed.The images however are not very clear.The first image is of the separated balloon from the catheter shaft.The balloon appears to have a large bend to it.The balloon also appears to be separated from the catheter shaft at the location of the proximal balloon weld.The distal end of the balloon also appears to be slightly open.The image of the introducer sheath is not very clear and it shows that the dilator was placed back through the sheath.Because the dilator was placed back through the sheath, the kink in the sheath would be pushed back open with the dilator.The third image shows that the catheter shaft of the 10mm x 59mm v12 has seen a tremendous amount of force as the catheter shaft has been stretched significantly.A review of the relevant data within the device history records was also reviewed.Per the product user requirements, the proximal balloon bond must not break at a force below 15n.For the proximal balloon bond to break during withdrawal a force greater than 15 newtons (n) must have been applied while attempting to pull the balloon back through the 8fr introducer sheath.The instructions for use state in the warnings and cautions section the following: "do not force passage or withdrawal of the guidewire or delivery system if resistance is encountered." a review of the proximal balloon bond tensile force data collected during the quality performance testing that every lot of catheters manufactured is subjected to be reviewed to ensure the minimum specification for proximal bond tensile force was met.The review shows that 20 units were proximal balloon bond tensile tested from this catheter lot and the minimum tensile break force recorded was 24.5 n.The minimum allowable break tensile force is 15 n.The minimum break force seen from this production lot exceeds this requirement by almost 10 n.Based on the details of the complaint, images provided and results of the device history records review the root cause of the complaint is considered operational context as the vessel and sheath appear to have been badly kinked that likely prevented the catheter from being able to be withdrawn back through the sheath.There is no evidence to conclude that the device was non-conforming and there were no non-conformances noted during the manufacture of this production lot of the catheters.H3 other text : not available for return.
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