The scope was returned to the service center for evaluation.The customer¿s complaint could not be confirmed.The probe unit of the scope was found to be loose.The scope¿s control body was noted to have scratches and missing glue.The bending section cover failed the insulation test due to a crack.The bending section glue was found to be cracked, peeling and white in color.The scope¿s id chip displayed 547 uses.The most likely cause for the reported physical damage to the scope is user mishandling.The instruction manual provides statements to mitigate damage to the scope¿s bending section.Do not strike, hit, or drop the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, or endoscope connector.Also, do not bend, pull, or twist the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, or endoscope connector with excessive force.The endoscope may be damaged and could cause patient injury, burns, bleeding, and/or perforations.It could also cause parts of the endoscope to fall off inside the patient.Do not twist or bend the bending section with your hands.Equipment damage may result.
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