Catalog Number 005852300 |
Device Problem
Battery Problem (2885)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/11/2020 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).
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Event Description
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It was reported that "after four weeks of use the battery was empty and when shaking it is noticeable that the battery is moving in the inner part, it is not tight." the alleged issue was detected prior to patient use.No patient involvement reported.
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Manufacturer Narrative
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Qn# (b)(4).The device was returned and sent to the manufacturing site for evaluation.The manufacturing site reports "the device history record of lot 170301 was reviewed and no issue that could have contributed to the reported failure was noted.The device was manufactured according to release specification." it was also reported that "battery cartridge is found out of warranty period and exceeded the self-life of 18 months at the time of complaint reported.Further to investigate, we have confirmed that reported failure was not confirmed because received complaint sample of battery cartridge is working fine.We have performed the functional testing of battery cartridge with mri handle and noticed that battery cartridge is working fine.".
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Event Description
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It was reported that "after four weeks of use the battery was empty and when shaking it is noticeable that the battery is moving in the inner part, it is not tight." the alleged issue was detected prior to patient use.No patient involvement reported.
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Search Alerts/Recalls
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