It was stated that the patient generator could not be turned back on.The physician state he was trying to titrate the patient settings and was getting an error message.It was noted that error code 254 was also being reported when attempting to run system diagnostics, which is associated with reed switch closure/failure on m1000 generators.It was stated by the physician that the patient had recently had a surgical procedure unrelated to vns and the vns magnet was used to inhibit stimulation for the duration of the surgery.It was noted that the patient was not feeling stimulation after the surgery, which is why the physician was attempting to increase settings.Magnet swipes were also not perceived by the patient.Generator reset was performed.When the generator was reinterrogated, error code 4 and lead impedance low were observed.The internal data was reviewed and it was determined that the patient was in a stim inhibited state during interrogation, indicating that the reed switch of the generator was closed even though a magnet was not present.At a previous appointment on (b)(6) 2020, the generator was in a normal state ("stim in offtime").On 11/9/2020, therapy run state was observed to be in stim inhibited when a magnet was not present.The manufacturer's device history records of the m1000 were reviewed.The generator passed final functional and quality specification prior to release.No known surgery has occurred to date.No additional relevant information has been received to date.
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