(b)(6).Product testing could not be performed because the product was not returned.The complaint cannot be confirmed.Manufacturing record review for healon 5 pro, lot# uh31240 was conducted.Results revealed no deviation is reported in the manufacturing record related to reported complaint.A search of complaints related to lot number # uh31240 was performed.One related complaint was found.As a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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It was initially reported issues with healon 5 pro.Customer found white particle in 2-3 units, only one product was kept.The issue occurred during the implantation phase.Through follow-up, we learnt that 2 products were involved, and there was patient contact.For this report the particle was transferred into the patient¿s eye and the surgeon discovered it when she was filling-up the chamber before phaco.No extra surgery or medication was required.Everything went fine for the patient.The product involved in this case was not kept.No further information has been provided.This report is for patient #1.A separate report is being submitted for patient #2.
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