It was reported that the exos short arm fracture brace, open thumb, allegedly got under the cast and the skin healed over the wire.The physician had to lacerate the skin to remove the wire.The customer reported no damage was found to the brace the patient was wearing.There were no non-conforming material reports (ncmr) associated with the product that may have contributed the reported event.Customer complaint history of the reported device showed no present or previous trends or on-going issues.The root cause of this complaint is unknown.Possible root cause is patient maintenance or misapplication of the brace.There has been nor further reported incident with this patient.
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