Siemens has completed an investigation of the reported event.The root cause could not be determined.Following this incident, the system was checked by the local service engineer.All system checks were completed successfully, and the system was found to be operating within specification.A save log when the incident occurred was not provided.Therefore, it was not possible to check whether any abnormal situation occurred during scanning.Review of the qa and tune-up reports show the system was operating within specification with the exception of the body 12 coil.The body 12 coil was not returned for investigation and it could not be confirmed if some coil elements were broken.Regarding the design of coils; several safety measures are taken, including passive /active detune, fuse cutout and sufficient thick cable sleeves to avoid serious injury.The dicom images of the examination were reviewed and it was noted that some image quality was not satisfactory.Based on the original description of the incident "in the image, this region is shown with low signal (darker)", the pointed location is exactly the location in which the patient felt a heating sensation.There is a local b1 distortion artifact which may be caused by a defective coil element; however, this cannot be confirmed as the coil was not returned for investigation.The service engineer exchanged the body 12 coil.After coil replacement, there were no further issues reported and the system works as intended.No further actions are to be taken as there is no negative awareness regarding the quality and performance of the system.
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