The device was not returned for evaluation.The customer did not want to proceed with exchange, and repair.Due to no device return, the reported complaint was not confirmed, and a possible cause of the reported failure cannot be determined at this time.The device history records for this device were reviewed, and all records indicated that the product was manufactured according to all applicable procedures, and met final product release criteria.No abnormalities were found.Olympus will continue to monitor complaints for this device.
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This supplemental report is being submitted to provide trend analysis and investigation conclusion.Device history records (dhr) for this product could not be located as the scope was manufactured in october 2005.However, according to-process inspection and final inspection the device had to pass in-process and final inspections prior to being release to distribution.Due to no device return, the reported complaint was not confirmed, and a possible cause of the reported failure cannot be determined at this time.Olympus will continue to monitor complaints for this device.
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