Catalog Number 07028148190 |
Device Problem
High Test Results (2457)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 11/26/2020 |
Event Type
malfunction
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Manufacturer Narrative
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This investigation is ongoing.This event occurred in (b)(6).
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Event Description
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The initial reporter received questionable elecsys vitamin d total ii results for two patients with the cobas e 801 module serial number (b)(4).The initial result was > 100.The customer reran with auto dilution twice with results of 32.6 and 34.3 respectively.The sample was then rerun without dilution with a result of 28.5.The customer also mentioned that two weeks prior, a similar questionable result occurred with an initial result of >100 and a repeated result of 29.It unclear whether these were the same or different patients.The unit of measure was requested but not provided.The questionable results were not reported outside the laboratory.
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Manufacturer Narrative
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The calibration signals are on the lower end of expectations.The qc recovery was acceptable.The alarm trace was requested but not provided.There was no indication of a reagent issue.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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