The error message "runaway" was reported.According to our life cycle engineering there are two separate channels in the flow potentiometer, which are operated together by the rotary knob and should actually both have the same value.If one channel deviates due to a defect, the control system gets a different value than the safety system and the pump is stopped or not released at all.The most probable root cause of the reported failure would then be an internal defect of the potentiometer.Thus the reported failure could be confirmed.The review of the non-conformities during the period of 2009-05-14 to 2020-12-22 does not show any non-conformity in regard to the reported product and failure.There is no indication that manufacturing issues occurred during this time, thus production related influences can be excluded the reported failure did not happen during patient treatment.The hl20 in question was responsible for this complaint/event.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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