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Catalog Number 04P75-01 |
Device Problem
Electrical /Electronic Property Problem (1198)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/17/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Apoc incident # (b)(4).Apoc labeling will be evaluated during the investigation as pertaining to the event.
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Event Description
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On (b)(6) 2020, abbott point of care (apoc) was contacted by a customer who reported that analyzer sn (b)(4) that did not activate and also emitted smoke.There was no additional information at the time of this report.The analyzer was replaced at no charge and returning for investigation.Apoc has determined that a component failure within the analyzer circuitry, may lead to the batteries becoming uncomfortably hot to touch in the area of the battery compartment when using a green non-fused battery carrier.However, the customer used disposable alkaline 9v (b)(6) batteries with red carrier.There is no reason to suspect the product would become hot to touch.The product was replaced and returned for investigation.Based on the information available, there were no patient or user related injuries associated with this complaint.
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Manufacturer Narrative
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(b)(4).The investigation was completed on 24-feb-2021.The customer reported analyzer (b)(6)would not activate and emitted smoke.Failure analysis confirmed the complaint of no activation, and the analyzer likely emanated smoke when the damper surrounding the emt assembly melted.The cause was attributed to the failure of tantalum capacitor c21 on the main pcb.A rocketware search spanning six months revealed no similar incidents.Over the past year, the actual number of incidents caused by reliability-related failures of tantalum capacitors was 85, which is less than the expected 206 obtained by the reliability calculations.Therefore, no corrective/preventive action is required as the threshold has not been tripped and no product deficiency was found.Rather, this was a malfunction, which was attributed to the failure of the tantalum capacitor in the c21 location.
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Search Alerts/Recalls
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