This event has been recorded by zimmer biomet under (b)(4).Telephone number: (b)(6).Product evaluation investigation is complete.This is an initial final report submission.Review of the most recent repair record determined the unit was out of calibration, the machined head was damaged and the motor had low rpm.The unit was recalibrated, and the machined head and motor were replaced and resolved the reported issue.Review of the device history record identified no deviations or anomalies during manufacturing.Device is used for treatment.A definitive root cause cannot be determined.The event is confirmed.
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