Model Number 71992-01 |
Device Problem
Device Alarm System (1012)
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Patient Problems
Hypoglycemia (1912); Diaphoresis (2452); Shaking/Tremors (2515)
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Event Date 12/21/2020 |
Event Type
Injury
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Manufacturer Narrative
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The reported product is not expected to be returned as the device was reportedly discarded.A follow-up report will be submitted if product is returned or additional information is obtained.The date the incident occurred is unknown.The date entered is the date abbott diabetes care became aware of the event.The device manufacturing date is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A customer reported a signal loss alarm issue with the freestyle libre 2 sensor, and as a result the low glucose alarm failed to trigger.The customer experienced shaking, and sweating.The customer was unable to self-treat, and was given glucose.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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No product has been returned.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.The dhrs (device history review) for the libre sensor and libre sensor kits were reviewed and the dhrs showed the libre sensor and libre sensor kits passed all tests prior to release.If the product is returned, the case will be re-opened, and a physical investigation will be performed.All pertinent information available to abbott diabetes care has been submitted.Section h4 (device manufacturing date) was updated based on the extended investigation.
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Event Description
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A customer reported a signal loss alarm issue with the freestyle libre 2 sensor, and as a result, the low glucose alarm failed to trigger.The customer experienced shaking and sweating.The customer was unable to self-treat and was given glucose.There was no report of death or permanent injury associated with this event.
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Search Alerts/Recalls
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