An evaluation of the acl top 750 cts by the software development team determined that the barcode was not misread due to a software defect or instrument malfunction.The software development team indicated that a barcode may be misread due to human factors such as when a label is twisted/tilted hiding part of the barcode or if the printed labels are of poor quality.It is likely that the barcode was not placed properly and therefore was misread when placed on the sample rack.Acl top family 50 series operator's manual, in chapter 4 indicates the proper placement in "bar code label placement".No remedial action required.
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