H10: h3,h6: the reported device, used in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident.An analysis of the customer provided images found thin blue fibers in the packaging that matched the coloring and thread size of the nylon strap.A visual inspection revealed that the package had not been opened, and the seals did not contain any voids or problems.There was a small black plastic sliver in the package.Upon opening the package, multiple barely visible slivers were found.They appeared to be from the flashing of black nylon snap hook.Closer inspection revealed that the flashing of the hook was peeling off at the end.A review of the device records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.A review of the drawing found that packages must be free of particulates.The complaint was confirmed and the root cause was associated with transport.Factors that could have contributed to the reported event include excess rubbing or jostling in transport, tough shipping and handling, or an impact event.
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