Investigation results: visual investigation: at the first sight the screwdriver shows no damages.At a closely look, we found slight wear at the tip.We made a visual inspection of the screwdriver, especially the tip.Here we found slight wear.Batch history review: the device quality and manufacturing history records have been checked for the available lot number and were found to be according to our specifications valid at the time of production.Review of the complaint history revealed that there is one similar complaints against the same lot number(s) in this xc.The review of risk assessment revealed that the overall risk level (severity 4(5) probability of occurrence 3(10)) according to din en iso 14971 is still acceptable.Conclusion and measures / preventive measures: based upon the investigation results a clear root cause conclusion cannot be drawn.There is no indication for a material-, manufacturing- or design-related failure.The tip of the screwdriver shows normal signs of wear and tear, which occur during the years of usage (this screwdriver was manufactured in 2015).This is no failure of the product or manufacturing.Based upon the investigations results there is capa is not necessary.Associated medwatches: 9610612-2020-00946.9610612-2020-00947.
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