Catalog Number 930715 |
Device Problem
Labelling, Instructions for Use or Training Problem (1318)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 12/18/2020 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4) initial mdr.A follow up will be submitted if additional information becomes available.(b)(4).
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Event Description
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It was reported that the ifu is not inside the pouch.
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Manufacturer Narrative
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Two photos were received by our quality team for evaluation.The photo showed one applicator with the insert inside the package and another applicator without the insert.The lidding seems to be different but could not determined if the product codes were different or an older version of the product was being compared.Product code 930715 does not include an insert inside the pouch (original unopened package), but one insert is included inside the inner carton.A review of the internal manufacturing device records and raw material history files for the reported lot numbers was performed and no recorded quality problems or rejections to this incident were found.A total of ten (10) retain samples were inspected with 1 insert was inside the inner carton and no inserts were observed inside the original unopened package (pouch).A change control was performed on june 2020 on the insert instruction.The lot reported was manufactured after june 2020 so it is in specification.No issue identified; therefore, a root cause is not determined.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.H3 other text : see narrative below.
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Event Description
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It was reported that the ifu is not inside the pouch.
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Search Alerts/Recalls
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