Returned device was received in poor physical condition.There was wear and tear to the enclosure, front cover, water tank cover, drain fitting, reflux plug 390, and line cord.During the evaluation of the device, the pcb display/screen was damaged.The reported issue was replicated.The pcb was replaced to resolve the issue.The device history record was reviewed and showed that this device met all manufacturing specification for product released for distribution.No issues were identified that would have impacted this event.
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