ABBOTT DIABETES CARE INC. FREESTYLE LIBRE 14 DAYS; SENSOR, GLUCOSE, INVASIVE, NON-ADJUNCTIVE, FACTORY-CALIBRATED, USER-INITIATED
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Lot Number 200810Q |
Device Problems
Separation Failure (2547); Physical Resistance/Sticking (4012)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/13/2021 |
Event Type
malfunction
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Event Description
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Abbott freestyle libre 14 day sensor applicator/ sensor pack was defective.I purchased 6 kit and 1kit = 1 product and did not have any issue with first two kit but another two-kit had issue.In one of the kit, sensor applicator unable to release the sensor pack and it stuck.In another kit, i found two sensor pack1 attached with each other and that's why it was unable to patch in my arm.I talked to abbott customer care and they are providing new sensor but when i talked to them to report to fda, they just disconnected the call with "thank you for you call".Fda safety report id # (b)(4).
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