Aspen surgical received a report from the distributor indicating that product was found with seal issues.The actual device was not returned for evaluation.Photographic evidence along with the manufacturing lot number were provided for review.The distributor indicated that the defects were found during incoming inspection.A review of the photos confirmed the issue from the distributor.Analysis of the finished good lot number was reviewed.No non-conformance's were noted during the manufacturing process.This product is autoloaded where the patient label, rulers, and pens are loaded in utilizing automated loading systems.For this event, a patient label was caught in the seal in a lateral direction.This can occur when additional patient labels are dispensed into the pouch due to component static.The machine can also dispense extra components if the machine is abruptly interrupted/stopped.From review of the information provided the root cause of this event cannot be determined, but the event was confirmed.Production supervisors were notified of the event.Based on this information, no further action is required.
|