Pt was brought to scanner for ct stroke protocol scan.Perfusion scan was done but would not reconstruct.Siemens was called for tech support and was not able to resolve the issue.Exam was protected at scanner and siemens will send engineer out to download the raw data to attempt to process perfusion study offsite.Manufacturer response for siemens definition flash ct, siemens (per site reporter): siemens service engineer came and data was sent to siemens headquarters for analysis and processing.Siemens representatives stated that they are looking into this issue.The stated their belief that the source of the problem is embedded in the new scanner software, (b)(4).
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