Ambu has become aware of 5 cases of hypoxia arising during the use of auraflex.All five cases occured on the same children's hospital in (b)(6).The customer complained that the material of the auraflex tube is too hard compared with competitor devices, and that this causes the laryngeal mask to move backwards causing air leakage and poor ventilation.No sample or pictures were available for investigation.The hardness of the auraflex tube is designed to ensure that the tube does not kink or compress and to make handling and insertion of the tube easier.Per the customer complaint the air leakage happened because the auraflex moved backwards, when the doctor released their hands after inserting the tube.It is required in the auraflex instruction for use to fixate the device to the patient face in case of any movement.This is the first complaint on auraflex related to desaturation of a patient.
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